FedEx adjustment

[mr_green_shoes]

I paid $21.60 for a shipping label the size I put in was 20x14x11 - 16 lbs. I ship over 100 packages a week and always round weight & size up and fully understand the rules. Well I just received a shipping adjustment from FedEx for an additional $24.97 if my package was wrong that would be one thing the reason for the adjustment says the package weighed 15.5 lbs. I totally agree with that and that is the reason I paid for 16 lbs because I rounded up? So I am being charged $25 over double what I initially paid for because my package is a half pound lighter than I put in? How does this make any sense.

jon

[gosimus]

@mr_green_shoes 

< I just received a shipping adjustment from FedEx for an additional $24.97 >    

You can pretty much bank on their doing that every time.  They've started using dimensional weight.  What that means is that they don't rely solely on the actual weight of the package.  They measure its dimensions, i.e., height, width, and depth.  They multiply the dimensions and divide the product by a [I don't remember the exact term] conversion factor; ostensibly, this converts the size of the box to what boxes that size usually weigh.  Then they charge whichever of the two methods results in the higher shipping charge.  

Use google to search for dimensional weight and you'll find out more than you ever wanted to know about it.