09-01-2021 06:40 AM
A package I sent arrived a couple days ago, but the tracking shows this error message.
I messaged the buyer and they said it arrived. Will this prevent my payment from coming?
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09-03-2021 07:38 AM
09-01-2021 07:00 AM
@jusash-0 What does it show on the USPS site? Sometimes their site shows different information than eBay does.
If shows delivery on the USPS site then CS should release your funds.
They MIGHT release the funds if the buyer left feedback stating it arrived.
If they won't release the funds now then they will make you wait 21 days
Contact customer service from the bottom of this help page:
09-01-2021 07:01 AM
no, only if the buyer opens an item not rec'd case, but since you have proof of the buyer saying they rec'd the pkg, ebay 'should' close that potential case in your favor
in the meantime, i would open a 'where's my pkg' case from the USPS website, just to confirm delivery
09-01-2021 07:41 AM
@stuff4divas Good luck with the where's my package case, it is a good idea though @jusash-0 .... I had one like this that the buyer finally told me was delivered last Dec a couple of weeks late. Tracking never showed delivery. I keep getting auto-replies from USPS once a month that they are still looking for my package. LOL There's no way to tell them "never mind".
09-01-2021 09:05 AM
@comics-scifi-collectibles wrote:@stuff4divas Good luck with the where's my package case, it is a good idea though @jusash-0 .... I had one like this that the buyer finally told me was delivered last Dec a couple of weeks late. Tracking never showed delivery. I keep getting auto-replies from USPS once a month that they are still looking for my package. LOL There's no way to tell them "never mind".
LOL @comics-scifi-collectibles True, but overall, I've had great success with the 'where's my pkg'
Here is the latest one that I opened after not seeing movement for 9 days. The same day I opened the case, the same day it started moving and has been moving steadily ever since.
Sep 1, 2021 6:55am PROCESSED THROUGH USPS FACILITY CATANO PR DISTRIBUTION CENTER, 00962
Sep 1, 2021 6:53am PROCESSED THROUGH USPS FACILITY CATANO PR DISTRIBUTION CENTER, 00962
Aug 29, 2021 8:39am PROCESSED THROUGH USPS FACILITY ELK GROVE VILLAGE IL DISTRIBUTI, 60007
Aug 28, 2021 12:40pm PACKAGE RESEARCH CASE CLOSED 29908817 CAROLINA, PR 00983
Aug 28, 2021 1:14am PROCESSED THROUGH USPS FACILITY ELK GROVE VILLAGE IL DISTRIBUTI, 60007
Aug 26, 2021 8:58pm PROCESSED THROUGH USPS FACILITY CHICAGO IL INTERNATIONAL DISTRI, 60666
Aug 26, 2021 8:57pm PROCESSED THROUGH USPS FACILITY CHICAGO IL INTERNATIONAL DISTRI, 60688
Aug 26, 2021 1:21pm PACKAGE RESEARCH CASE CREATED 29908817 CAROLINA, PR 00983
Aug 17, 2021 11:29pm PROCESSED THROUGH USPS FACILITY CHICAGO IL NETWORK DISTRIBUTION, 60130
Aug 16, 20213:35 PICKED UP
Aug 16, 20211:43pm PRE-SHIPMENT INFO SENT USPS AWAITS ITEM
09-01-2021 09:21 AM
@stuff4divas After that package I closed my store for the rest of December since all of my packages, like everyone else's were running late.
I'll play it by ear but I might close for Dec again. Most of the time my buyers are patient because I keep them updated on the tracking searches and they REALLY want their comics. I just don't want the INR stress.
09-01-2021 10:53 AM
I get it about the added stress, but won't you be missing out on Holiday sales?
09-01-2021 11:24 AM
@stuff4divas January is typically my month with the highest sales. My guess is that my buyers of comics are on the younger side and spend their Christmas cash.
09-03-2021 07:38 AM
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