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Fake customer placed an order with me. I don't want to ship even though the ebay AI system confirm

Got an order from fake buyer. eBay show paid, and demand me to ship. I don't want to ship, I submitted 2 complaints about this buyer, but no connection on eBay data base between my complaints and tbe shipping demands. How to tell eBay stupid AI to check payment method ans tell I want to cancel the order without penalty. 

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Fake customer placed an order with me. I don't want to ship even though the ebay AI system confirm

How do you know the buyer is "fake"?  Where did you submit these 2 complaints about the buyer's shipping demands?  You are the seller.  You set the shipping conditions of method and carrier.

 

If you want to file a Cancellation, you can certainly do that.  What reason would you select?  You will receive a defect if you select out of stock or item is damaged.  You certainly can't select buyer request or problem with buyer's address if that is not truthful.

disneyshopper
Volunteer Community Member

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