08-01-2021 10:39 PM
Got an order from fake buyer. eBay show paid, and demand me to ship. I don't want to ship, I submitted 2 complaints about this buyer, but no connection on eBay data base between my complaints and tbe shipping demands. How to tell eBay stupid AI to check payment method ans tell I want to cancel the order without penalty.
08-01-2021 11:36 PM
How do you know the buyer is "fake"? Where did you submit these 2 complaints about the buyer's shipping demands? You are the seller. You set the shipping conditions of method and carrier.
If you want to file a Cancellation, you can certainly do that. What reason would you select? You will receive a defect if you select out of stock or item is damaged. You certainly can't select buyer request or problem with buyer's address if that is not truthful.
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