Exchange Rate Issue

[wevegotawinner]

Has anyone else noticed this? I sold an item to a UK buyer. He got a message that I don't ship there. I do, and it's set on the listing to do so. That's on him to fix, however, he offered $3 more than is showing in my sold email and in my seller hub. Thankfully, because of his shipping issue, he sent me a screen shot of the original sale, which has the correct amount in US dollars. The difference is between the exchange rate for the US to the UK. I'm wondering if I have just missed this on previous sales or is it a new glitch. Anyone else experience this?  

thanks

[wevegotawinner]

***update...all of my business policies magically switched to NO International Shipping. and still no answer to why the offer I accepted is now $3 less. 

[woodland_gnome]

The "approximate" conversions from the currency of the listing (e.g. to USD when you view the listing on ebay.com) are calculated using "mid-market rates" which are what you find in a newspaper that still reports those things or a financial website, where one "rate" is calculated for a currency pair from the average of wholesale buy and sell rates of reporting large banks.   Retail buyers  have to pay a retail "buy rate" that is always higher than the "mid-market rate" to someone to buy the correct amount of the foreign currency to pay the seller.  Checking out on eBay you have the option to buy the currency from eBay (actually Adyen, its payment processing contractor) at about 4% more than mid-market, or bill your payment source (PayPal, credit card) in the currency of the listing and pay its "buy rate" (and possibly other fees).

[wevegotawinner]

My issue is that I accepted a certain amount in US dollars and saw that on my screen, but after the fact the amount changed to a lower number. But luckily, he saved the original amount in a screen shot, which I now have. Conversion is not exactly the issue, it is that the agreed upon amount changed after the fact, and it appears to be the difference in the exchange rate.