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Error Retrieving my Order

I ordered an item 3 days ago, received all of the confirmation and dispatch emails but now when I try to track the order it has disappeared and says: "Order is not found. Unfortunately, there has been an error retrieving your order."

 

I bought the item on my account and it is no longer in my purchases to report the item missing. The product listing has disappeared so I can't contact the seller. Evri delivery tracking says that it is returning the item back to the seller after having made no attempt to deliver the item.

 

What should I do?

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Error Retrieving my Order

This is ebay.com, the USA site.

You are located in the UK.

You need to return to your home site: https://www.ebay.co.uk

There is currently a glitch when you search, bringing you over here.

In the future, use the SHOP BY CATEGORY on the left side of the screen, or type in your KEYWORDS and then use the SEARCH on the right side.

disneyshopper
Volunteer Community Member

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