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Ebay won't give me my funds from a mistake they made

I sold a comic to a buyer in Australia.  I selected buyer pays shipping.  The buyer was charged $15 and then ebay turned around a charged me $32 to print the label.  I called customer service immediately and whoever I spoke with on the phone said to go ahead a pay the $32 and he would refund me in 1-3 business days.  Almost 4 months later and 3 additional calls with customer care and still nothing.   Anyone have any recommendations?

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