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Ebay not issuing my payment

Hi! Several weeks ago I went to visit my sister in Ohio.   I put my store in vaycay mode with the option to purchase and wait for my return.   That's when the storm hit and I could not get home for another week.  When I got home,  I printed up my postage and mailed off my packages.  However,  for more than a week now,  Ebay is not showing the payments for those items,  I'm actually negative because they did charge me for the postage but have not posted payments.   What can I do? Trying to contact Ebay for help is very similar to getting my flight changed with Southwest.  It's just not happening. 

Thank you kindly,  Michelle 

 

 

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Ebay not issuing my payment

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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