Don't want an auto re-list! Help?

[vouver]

Help!  I just listed an item for sale in auction style and it did not sell for my reserve and I did not select an auto re-list option since I con't want do keep paying feels for an item that is not selling.  However, it automatically re-listed and I don't want to pay for this.  How do I cancel it and not get charged again?!

Thanks to anyone who can help me out!  I have been an eBay buyer for 23 years but I am new to selling and I am not finding the process particularly user friendly or intuitive (and I am pretty computer savvy in general --LOL).

Thanks!

Vouver

[comics-scifi-collectibles · Accepted solution]

@vouver   Always start auctions at a price you'll be happy with if you get just one bid.   That way you don't have to pay reserve price fees.

If your auction that automatically relisted was created with the Quick Listing tool then you should not be charged again for the reserve price since you do not agree to the relist.  

Here's how to end the listing:

https://www.ebay.com/help/selling/listings/creating-managing-listings/ending-listing?id=4146&st=12&p...

Contact customer service if they do charge you a reserve price a second time

If you are using a cell phone turn off the spam filter or it may block the call back

Contact customer service by selecting a contact method from the bottom of a help page, chat or call back are available for most topics :
https://www.ebay.com/help/home


Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.


https://twitter.com/askebay
https://www.facebook.com/eBay/