05-07-2022 03:54 AM
05-07-2022 06:17 AM
Yes - if your item qualifies for authentication, it is not optional. You must send it to the authenticator.
05-07-2022 12:15 PM - edited 05-07-2022 12:16 PM
You have not specifically stated if the authenticity guarantee was shown on the listing.....
BUT you do not technically have to send items to be authenticated before listing.
IF the authenticity guarantee is on your listing then you have no choice.
here is ebay policy where it clearly spells that out.
https://pages.ebay.com/authenticity-guarantee-handbags/
The Authenticity Guarantee service for Handbags (“Authenticity Guarantee” or “Authenticity Guarantee for Handbags”) makes inspection and authentication services (“Services”) mandatory for certain items sold on eBay.com. These Authenticity Guarantee Terms and Conditions (“Terms”) apply to the Authenticity Guarantee service for Handbags and Authenticity Guarantee Eligible Items detailed below sold and purchased on eBay.com and sets out the terms on which eBay offers you access to and use of the Authenticity Guarantee service for Handbags.
If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. There is no opt in or opt out option.
Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page.
When you make a sale, you have to send the item to the authenticator's address provided by eBay. Once the authenticator receives the item, the inspection is processed within 2 business days for watches or trading cards and 3 business days for sneakers, handbags or wallets.
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