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Disputing billable weight charges from Fedex

Hello, can anyone tell me how to go about putting in a claim on bogus billable weight charges from FedEx ? The package was 5lbs but FedEx billed me for 13lbs ( $35.71 )

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Disputing billable weight charges from Fedex

What were the dimensions of the package?  It's possible that Fed Ex is billing for dimensional weight instead of actual weight if the package is greater than 1728 cubic inches.

disneyshopper
Volunteer Community Member

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