11-13-2024 10:10 AM
Hello, can anyone tell me how to go about putting in a claim on bogus billable weight charges from FedEx ? The package was 5lbs but FedEx billed me for 13lbs ( $35.71 )
11-13-2024 12:49 PM
What were the dimensions of the package? It's possible that Fed Ex is billing for dimensional weight instead of actual weight if the package is greater than 1728 cubic inches.
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