04-16-2022 03:45 AM
Hi, I received a refund for an item listed as new that was used and need to send the item back. However, I have not received an email with a return label from the seller or eBay and the case is closed. eBay says I need to return it by May 10th. Not sure what to do for this! Thanks all!
04-16-2022 05:57 AM
If the case is closed, you do not need to return the item. Your seller may not understand that he sent the refund too soon and now you can't print a label. Send him a message and let him know that if he wants the item back, he needs to send you a return label. Set a date - give him a few days or week, and let him know you will dispose of the item at that time - donate, recycle, whatever is appropriate.
04-16-2022 06:34 AM
Thanks! I don’t think this seller volunteered a refund..eBay gave it to me as part of the money back guarantee because she didn’t want to refund me. 😬
04-16-2022 06:48 AM
Oh, well, then you don't have to return it. You could still tell the seller she can have it back if she sends a return label by the date you set.
04-16-2022 08:51 AM
Thanks again!
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