Denied return

[matrixcarl420]

I was denied a return because it was a few days past the return policy and ebay did not do buyer back guarantee so i am furious, ive been a member for almost 20 years and this is how ebay treats me? Ebay should do money back guarantee thats why i do business here if someone can please return me a message why my return was denied

[house*of*paws]

Hi @matrixcarl420 

 The 30-day deadline on filing a dispute with eBay is absolute.  There are no exceptions for any of us.  [The seller is always able to make their own exception, however, if willing.]

That said, we have PayPal protection for 180 days from date of purchase.  We also have protection from our actual payment source (e.g., credit card) for 90-180 days … depending on the card issuer.

I recommend you file a dispute with either PayPal or your credit card company if you have passed the deadline for filing with eBay.  I’m very sorry for your disappointment with eBay … but you are not without help.  Good luck to you!  🙂

[kensgiftshop]

You said it yourself, it was a few days after the return policy.

Once the MBG expires, they can deny a return.