01-24-2024 03:11 PM
My package has been at "arrived at delivery office" for almost 2 weeks, is there anything I have to do?
01-24-2024 03:15 PM
@yago-15 I recommend contacting your local post office to help check on the location of the package.
If your package stopped in Houston they are having a very big back log and having to hand sort all mail.
If your package is late arriving this is what you do:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. You have 30 days from the last estimated delivery date to file a refund request on eBay so you can be patient and wait a bit longer. Lots of delays because of the weather too.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
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