11-15-2024 06:42 PM
Ebay suspended me for refunding 15 Sports Cards to Buyers & listing the reason as Out of Stock. This was the closest option available for reason. The facts were I thought I was doing the right thing because ebay claimed a Card I had listed violated policy and I was suspended because of it. It is going on almost 6 months now with my seller rating still below standard. All because I thought I was being honest with canceling the orders I had because of it being considered a violation by ebay. It has caused me to lose all promotion features as well as way higher ebay fees rates which are ridiculous now.
Now again I have been given another 10 day suspension for a Card I had listed which they claim violates policy even though this very Card I purchased it from another Seller last than a Month ago.
So I am in the process of creating other Selling accounts with other Platforms because ebay is a Joke, because every Card they claim violates Policy is still being sold by other Sellers, even when I Reported theirs, ebay claims theirs don't violate Policy. Ebay has gone as far as to threaten me with suspensions if I continue Reporting other Sellers Cards, which are exactly like mine that I rec' suspensions for.
Also, Appeals do nothing, as they claim maybe the Listing Title or description is why mine are flagged, when the Facts are I have listed mine word for word & it still doesn't matter. I guess eaby is run by a bunch of Morons or I am just being unjustifiably targeted. I am so over with ebay!!!!!!!!!!!!!!!!! I will give my 25k worth of yearly Sales to another platform.
11-15-2024 07:26 PM
I suggest to use social media for reaching out to eBay's Customer Service. They are good.
Find how to send eBay a brief private message on https://Facebook.com/eBay or https://Twitter.com/AskeBay
If you don't have an account, you have to make one. Facebook is the easiest.
11-15-2024 08:51 PM
I have used both and even giving proof of how I am treated, they sorry we can't help you
11-16-2024 06:52 PM
I'm sorry.
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