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Customer service call back - What happened to this service?

Does anyone know what happened to the customer service call back ?  As a seller I often use the "we'll call you back"   at the bottom of the help pages today I do not see it.  Any info on this most appreciated, thank you!

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Customer service call back - What happened to this service?

If you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option instead.)

  1. On the eBay Help page, type a few words about the problem.
  2. Find a topic that is somewhat related to your issue.
  3. Scroll down to the bottom of that page.
  4. You my see the "Have us call you" option.
  5. If not, click the automated chat option.
  6. When automated chat opens, scroll down to the bottom and look for "Contact an Agent".
  7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
  8. Click the agent option, and choose the "Have us call you" option.
  9. Be sure that your phone system is not blocking calls.

eBay Help - Robochat Call button.

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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Customer service call back - What happened to this service?

Thank you for that. Last time I used "have us call you back" it was rite on the bottom of help page so now it seems it's more buried. ty!

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