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Counterfeit product

I have tried to report a counterfeit product received from an eBay seller.  eBay has denied every attempt to hold the seller accountable for their illegal activity and I am now attempting to get Paypal to enforce the US law by issuing me a full refund.  The seller has multiple products that remain listed, and I assume are also counterfeit.  Is there an eBay customer email or phone number to get an explanation?

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