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Contacting Customer Service

Refund sent to a dead gift card.

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Contacting Customer Service

The last time I received a refund for a purchase made using an eBay gift card, the refund amount appeared as a line item on the checkout page with a box to check to apply the credit to a future purchase.

 

It was not necessary to have the gift card or to know the gift card number; all that was required to use the refund amount was to check the box on the checkout page.

 

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