08-22-2023 11:20 AM
Every 15-20 minutes I have to go through a security check where it asks me to identify castles or sports stadiums to confirm I'm a human. This has been happening for weeks, and it's really annoying.
Any idea why I am getting consistent security checks?
Thanks.
08-22-2023 11:50 AM
Here is a response from eburtonlab from a couple days ago. Hopefully it will shed some light on why this is happening to you.
I don't think most users have to go through that daily. I certainly don't.
I only have to go through sign-in and verification after erasing my browser cookies, changing my IP-address, using a brand new browser, or signing in to an unfamiliar eBay site such as ebay.fr instead of ebay.com.
Using a VPN or hotspot, or using certain kinds of privacy software can change your IP-address, which would cause you to go through verification again the next time you signed in.
If your browser is set to erase cookies when you close it, or if you are using a cleaner program to periodically erase your cookies, then the next time you sign in you will have to go through verification again.
There may be other things that can cause additional verification, such as if your account has sign ins from far off locations that might cause eBay to use heightened security features.
A corrupt or blocked browser cookie can also cause issues; it might be worth manually erasing just your eBay cookies once to see if that makes any difference -- though if the problem occurs in multiple browsers this is much less likely to be your issue.
08-22-2023 01:15 PM
Thanks for the feedback, but this didn't help. I'm not on a VPN, and I deleted all my *ebay* cookies, but after logging back in I've still received multiple captcha tests in the last hour.
I have not closed my browser or otherwise deleted cookies, I'm not using a cleaner program, I'm only using ebay.com, and I've been using eBay from the same computer at the same location.
I do a lot of browsing for deals, so I'm clicking hundreds of links an hour and throwing out dozens of offers. Could this be the problem? Is my click rate too fast for eBay to believe I'm human?
Anyone have any other thoughts?
Thanks.
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