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Cheated by eBay on return

I followed instructions to the letter ran all over town finally got a return shipping from eBay on their app but they cheated me for 2 thirds of my return money  I'm trying to prevent this again and I know after this time it will never happen again I just wonder how , any thousands of customers eBay has cheated like myself and how , any , millions they have made from that scam 

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Cheated by eBay on return

eBay didn't cheat you. The seller may deduct up to 50% of the item price if you don't return the item in the same condition in which you received it.

 

You can appeal the outcome of the case with eBay:

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/appeal-outcome-case-buyer...

 

If you need to contact eBay, at the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.

https://www.ebay.com/help/contact_us?id=4002&st=10

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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