Charged for item and still asking for payment

[zierbing]

Hello, I won an auction and paid right away and I was charged and now ebay is saying its still in my cart and that it is unpaid. Please help??

[disneyshopper]

To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Customer Service is open 5:00am to 9:30pm Pacific time.

If the problem is not specific to your account, you can ask your question here.  Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.