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If everything is alright, and you're within the eBay timelines, here are the eBay instructions:
"If you wish to revise your original feedback you can contact the seller directly and ask them to send you a feedback revision request.
If a seller would like you to revise your feedback, we’ll send you an email with all the details.
Once you’ve received your revision request, you’ll then have 10 days to either:
- Revise the feedback – Select Accept request in the email and we’ll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer be visible on eBay
- Decline the request – Select Decline request in the email and state your reason for doing so. If you’d like to keep your reasons private, select I don’t want to share the reason with the seller
We’ll send you a reminder if you haven’t responded after 7 days. Revision requests expire after 10 days and the feedback won’t be changed if you haven’t responded within that time."
