Cannot explain to an ai that there are 2 accounts in my name one is over 10 years old

[hensil-66]

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[jonathanbrightlight]

What are you looking to do with those two accounts?  You can simply stop using the one that you don't want to keep using, or close it from your account settings. You cannot merge the two accounts. You can see the criteria and method for closing your account that you don't want to use here: https://www.ebay.com/help/account/changing-account-settings/closing-account?id=4199