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Cannot edit item specifics this a.m.

I'm on a desktop computer. As of this morning, I cannot edit item specifics,  Anyone else.  What is going on? 

Message 1 of 6
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5 REPLIES 5

Cannot edit item specifics this a.m.

Hi @pra1riestate54* 

 

I just successfully edited some item specifics. What happens when you try?

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 2 of 6
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Cannot edit item specifics this a.m.

The rectangle  with 'Add Item Specifics' in the top left corner has a spinning thing in the middle. It does not change (waited for 7 minutes).  

Message 3 of 6
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Cannot edit item specifics this a.m.

@pra1riestate54* 

 

You might try a different browser (Firefox is what I typically use for eBay). You could also try clearing your cache and cookies.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 4 of 6
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Cannot edit item specifics this a.m.

Done all that - even restarted the computer - twice.  Any suggestions?

Message 5 of 6
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Cannot edit item specifics this a.m.

@pra1riestate54* 

 

Can you post back with a screenshot of what your listing page looks like? My item specifics are shown automatically on the listing - I don't have to click anything to open them up.

 

Also see if there is an option in the upper right of the page to go to an Advanced or Business form.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 6 of 6
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