Cancelled order requested by buyer before item shipped but Ebay still took shipping costs
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02-20-2025 01:37 PM
30 minutes after I accepted the seller's offer they asked me to cancel the order so I did since I hadn't mailed it. I already had it boxed and printed the shipping label. Ebay deducted the shipping costs for this cancelled order from a payout for another item. Shouldn't I have been credited back the shipping costs since the order was cancelled and not mailed? Thank you in advance for any guidance.
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Cancelled order requested by buyer before item shipped but Ebay still took shipping costs
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02-20-2025 01:55 PM
You need to void the label and the label cost will be returned after a few weeks .
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