08-14-2023 12:38 PM
My shipment was lost in the mail. A refund was issued. The package was delivered. Can the refund be cancelled?
08-14-2023 03:07 PM
No, the refund can not be cancelled.
MEssage the buyer and ask if they still want the item - if so, agree on a way for them to repay the refund. You can use PayPal, Venmo, zelle, paper check, etc.
If not, offer to send them a return shipping label. You’ll need to create the label outside of eBay. www.pirateship.com is a good choice.
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