Cancel a purchase

[feli_gon]

hello:

i got the cancel email. and it is said will complete by  May-05-15. but i still did't get the money back.

and the iterm id# : 

121632169298

Email reference id: [#03bd24569ed143f0b2f20dc4f7fc6345#]

thank u

[centerhill73 · Accepted solution]

No one here can see the case or the email you referenced. This is a member to member forum. We do not have access to anyone's account except our own.

You need to open an "item not received" case in PayPal and ask for the refund. The seller should have already refunded prior to asking for a cancellation.