I entered tracking number, selected USPS from drop-down menu. I get a notice below the tracking number: "Your tracking number is not recognized." So I am unable to upload the tracking information. The number is correct. It is on my USPS receipt. I tried it with and without spaces. I can track it myself on the USPS website. Any solutions?
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If that is an ebay generated return label, you shouldn't need to upload it - it's supposed to update with the first scan, which you have apparently. The tracking upload has been buggy for about a year now.
Contact eBay CS to add it for you so that it's there in the Return.
Go to this linked page, left side, click "Have us call you" or "chat with us"(live chat, not auto asst bot)
If that is an ebay generated return label, you shouldn't need to upload it - it's supposed to update with the first scan, which you have apparently. The tracking upload has been buggy for about a year now.
Contact eBay CS to add it for you so that it's there in the Return.
Go to this linked page, left side, click "Have us call you" or "chat with us"(live chat, not auto asst bot)
