02-17-2024 07:27 PM
My app is updated. When I click on an item Ive purchased before because I want to purchase again, it goes to this screen and does not let me view the item or buy it again. Even when I click update size it’s lets me choose another size but I can’t add it to my cart. This is happening from every seller I’ve previously purchased from. Is this a bug or glitch?
02-17-2024 10:14 PM
Try this: From the Purchases screen, find that transaction and select "Order details". On the "Order details" screen, select "More actions", and choose "Contact seller". Then click on the seller's username to reach the seller's profile page, where you should be able to see the seller's other items.
Using that I was able to locate an item I had purchased from the seller, select a variation, and add it to my cart.
If that does not work, try using a browser instead of the app to add that item to your cart, and then complete the purchase using the app or browser.
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