Can't contact seller 2

[ankylosaurus_z]

Since they moved topic to "Ask a Mentor"

cannot reply to replies.

Reply:

"If a listing is no longer on the site, it cannot be used to contact the seller.

Instead, go to the seller's feedback or profile page and use the "contact" link there. If prompted for an item number, instead of using an expired listing number, choose a current active listing of the seller

or else choose "not about an item".

None of those work.

see scan below

and no amount of waiting helps

[eburtonlab]

@ankylosaurus_z 

Other things you can try:

Try another browser to rule out a browser issue.

Try contacting the seller through ebay.ca instead of ebay.com.

Try contacting the seller through one of the seller's current listings, if any.

Try contacting the seller using the eBay app.

If you have your eBay messages forwarded to your email, try replying to one of the seller's messages by replying to the email containing the message.

[ankylosaurus_z]

"Try contacting the seller through one of the seller's current listings, if any.'

I think this is my best bet

but I am afraid it can scare sellers off.

Here's some for you.

Tell eBay the have a bug

Tell eBay to fix it

if you don't have a technical contact, why not.

thanks for other suggestions

but they seem to be in the realm of reset the PRAM

I am using Safari on IOS 

[eburtonlab]

Tell eBay to fix it

You can do that yourself, you know. Since you seem to be the one having a problem contacting a seller, perhaps you should report it.

Many eBay pages have a "Tell us what you think" link or a "Feedback" / "Comment" / "?" link that can be used to report issues to page developers.

[ankylosaurus_z]

Tell you what.

You  test it out for me

and if it works for you

I will try to report it.

Go to View listings link below my name

and try to contact me

through "this is not an item"

just send "test"

if I get that message I will know what to do.

[eburtonlab]

Go to View listings link below my name

and try to contact me

through "this is not an item"

just send "test"

Done.

[ankylosaurus_z]

Thanks.

tried it on the app on my phone.

Which I rarely use for eBay

still no luck

one last test I will see if I can test you

[ankylosaurus_z]

Contacted eBay by passing through unhelpful chat AI

seems its possible I may have been blocked

no way to tell

I will just have wait for the seller to surface with a new item

the error is a waste can error that could be caused by

A few things including blockage

thanks for your help in getting this far

[eburtonlab]

I think if you had been specifically blocked by that seller the message would have been different.

Some info about blocking buyers and messages can be found in this thread:

https://community.ebay.com/t5/Selling/Changes-to-Buyer-Blocks/m-p/33977166#M2273791

[ankylosaurus_z]

You are right

eBay representative was wrong

the seller resurfaced with a new item

and I piggy backed my question on it.

got through

so no block.

[eburtonlab]

Very glad to hear you were able to contact the seller through a listing and that you are not blocked.

Thanks for following up!