I have tried all the work-arounds everyone is suggesting. Leave dimensions blank, enter dimensions as 1x1x1, I was switching back and forth between old and new tool but today they took that option away from me. I do not understand why they would make a flawed program mandatory. I have been selling here for years I follow all the rules I do everything on my end to comply with eBay and they don't care about us sellers. This is frustrating!!!!!!!!!!!!