Buying an item no confirmation email

[lyn5613]

I bought an item on eBay , I did not have an account but checked out as a guest . I did not get a confirmation email? When I checked out it just said thank you for your purchase or something. I don’t remember. My credit card was charged and taken out right away . Only 36.69 why didn’t I get a confirmation email? 

[eburtonlab]

@lyn5613 

For help with a guest purchase, see here:

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035

There is a link to generate a new email. You will have to sign out of your current eBay account to use the link in the guest order email.

[lyn5613]

Thank you I did find it . Sent eBay my email I purchased from sent me my order . I guess I have 2 eBay accounts I must of had an account in the beginning so I created a new one after I purchased this item as a guest’s..🤷‍♀️😕

[eburtonlab]

You are welcome -- glad to hear you were able to find it!