06-21-2022 07:47 AM
A quick description of the problem: I purchased a Blu Ray set from a seller, who claimed in the description that if the item was shrink wrapped then it came that way from the manufacturer. When I open up the shrink wrapped set, I can clearly see that they are burned discs and not from the manufacturer (if you are unaware of the difference, look it up. It’s like night and day). So now I’m engaged in a convo with the seller but they claim that that’s the way it was received from the manufacturer as they did not open and inspect it. I have asked for a refund and even offered to send back on my dime and am waiting for a response. Thoughts on next steps, if any? Cheers.
Solved! Go to Best Answer
06-21-2022 09:03 AM
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
06-21-2022 09:03 AM
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
06-27-2022 11:29 AM
Thanks much for the advice. Be well.
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