10-27-2022 10:03 AM
Sold a brand new sealed perfume & it stated in the auction returns ok if the item was sealed as shipped. now the buyer has open the item and tried the perfume and decided they don't like the scent. Now it has little resale value bc its opened and used and now unsealed. Buyer has requested a refund "because they simply don't like the scent". Any help dealing with this situation. Thank you
10-27-2022 10:45 AM
Your listings show that you accept returns, so the buyer can return it.
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