01-10-2025 04:31 AM
I had a buyer make a purchase then immediately came back a couple minutes later requesting a cancelation. She then sent a message saying she didn't want to cancel the purchase but wanted me to send the item to a different address than listed on her account. Payment is processing, but I'm feeling a little wary.
Any suggestions. Should this be ok or am I getting ready to be scammed somehow?
01-10-2025 07:02 AM
Changing an address for a current order:
Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.
The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.
The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.
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