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Buyer has asked for an order to be canceled in an ebay message.

Auction ended 11/26/23, buyer sent ebay message today 11/29/23 wanting to cancel (said tried to pay but unsuccessful).   Should he send his cancellation request through an official ebay request or is the message to me on ebay messages enough?  I don't want him to deny later that he requested cancellation.  Thanks!

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Buyer has asked for an order to be canceled in an ebay message.

Messages are enough.  eBay can see all the messages between  users.

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Buyer has asked for an order to be canceled in an ebay message.

Just cancel choosing buyer requested. 

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