Buyer didn’t read description properly and wants return

[bhsstennis1]

Buyer didn’t read description properly and wants return. Do I have to pay for shipping if I listed the item as the buyer pays return shipping?

he is upset he only got one shoe but that was made clear in the description and title.

[house*of*paws]

Hi @bhsstennis1 

You have to accept the return because of your return policy ... BUT whether you are responsible for paying the return shipping will depend on the REASON the buyer chooses for wanting to return it. 

If the buyer claims the shoe is 'defective' or 'not as described' in some way ... I'm afraid you're stuck with paying return shipping cost.