cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buy 2 get 1 free

The buyer paid for 2 products but did not put all 3 in the cart for the discount to apply. what should I do ?

Message 1 of 2
latest reply
1 REPLY 1

Buy 2 get 1 free

@s-sstore 

 

Did they put a note abut the 3rd item? If not, I would send a message ask them if there is a 3rd they would like. Either way, just add it manually to their order. Also remember to reduce your available quantity on that item.

 

If you ship the 2, you can expect a complaint about the missing 3rd even though it is the buyer’s error, so you might as well try to ship it now 🙂

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 2
latest reply