05-12-2024 08:18 AM
I have a listing that includes a set of 4 PSA graded cards. The bid has gone up to a limit where the authenticity guarantee was added automatically. I saw that the authenticity guarantee can only be done with single cards, I think the similar listing I copied used the single trading cards option so I didn't notice. Is there a way I can remove this from my listing before bidding ends? I don't want to risk losing 3 of the cards because they only verify singles.
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05-12-2024 12:04 PM - edited 05-12-2024 12:04 PM
@mahon-2197 Yes this will be a problem as you can't have more than one item in a listing that is being authenticated.
What listing are you referring to? This is the only listing I see either active or sold that has 4 cards and is listed correctly in mixed card lots with no bids> https://www.ebay.com/itm/305562367732
I see another auction listing for 3 cards in individual cards that's up to $111.00 with 2d 6hrs to go. Do you think it's going to get up to $250?
It's not listed in Trading Card Singles although I did find cards that are Authenticated in sold listings in the individual cards category even though the policy page specifies singles as the Authenticity guarantee category>
05-12-2024 12:04 PM - edited 05-12-2024 12:04 PM
@mahon-2197 Yes this will be a problem as you can't have more than one item in a listing that is being authenticated.
What listing are you referring to? This is the only listing I see either active or sold that has 4 cards and is listed correctly in mixed card lots with no bids> https://www.ebay.com/itm/305562367732
I see another auction listing for 3 cards in individual cards that's up to $111.00 with 2d 6hrs to go. Do you think it's going to get up to $250?
It's not listed in Trading Card Singles although I did find cards that are Authenticated in sold listings in the individual cards category even though the policy page specifies singles as the Authenticity guarantee category>
05-12-2024 12:08 PM
Thank you for the reply, I have since cancelled and relisted the item to the correct category so I wouldn't have any issues besides upsetting a few bidders but the new price is less than what the bid was at. And the other one you mentioned I don't expect to go over the limit.
05-12-2024 12:11 PM
@mahon-2197 Just an FYI, eBay charges sellers fees based on the highest bid when you cancel an active auction.
You can try contact customer service and see if they will give you a courtesy fee credit or not if this is your first time canceling an auction with bids.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
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