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Authenticator issues

Ok so I bought a pair of Jordans sep 3 for my got them Authenticated pass and I just sold them on sep 26 on eBay cause my son didn’t want them. Today I just got a email that they are counterfeit what do I do. 

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Re: Authenticator issues

@rincones0115      

They should send the shoes back to you but you will have to refund the buyer 100% even they don't.  

 

"If my item doesn't pass authentication, can I appeal?

 

No, even if you have other proof of authentication, we are unable to validate any external evidence."

 

https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644&st=12&pos=1&quer...

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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