Appealing Late Shipping Defects

[onceuponashelf_gems]

I just need to vent here a bit.  I was wrestling with a physical issue for the last year and a half.  It was all I could do to ship out items on time and keep up with my customers needs.  Did a pretty good job I think.  Somewhere along the line I lost my Top Seller Plus Status because of late shipments.  Honestly, I was so busy that I just took it for granted that I must have shipped out a few items later than I thought and I hovered just over that 3% mark for a good 9 months I think.  Recently, I took the time to LOOK at the individual late shipments.  MOST OF THEM were not me, they were the postal service.  Unfortunately, most of them were passed the dates I could appeal.  Ebay states they can't access shipping details beyond 90 days.  How hard can it be, I did it fairly easily???  So, I was able to get a few removed that were under the 90 days but, nothing above and they take quite some time to get knocked off.  I was able to get my TSPS status back but, this morning I noted a new item on there that arrived within 3 days.  I sent an appeal and it was removed.  The notification letting me know that most are automatically removed anyhow within a few days.  UMMM, NO THEY AREN'T! 

[comics-scifi-collectibles]

@onceuponashelf_gems    I totally understand the need to vent.  You were dealing with health issues and still "keeping the lights on "  with eBay and delivering the orders.  

Unfortunately while CS and a seller can SEE the late marks they can't access them to remove anything.

I agree that the auto remove is not always true, although it does happen sometimes.   

That's why I always advise sellers to check their dashboards often.  

Glad you were able to get your TRS back.