cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Anyone know how to appeal a clearly incorrect decision by ebay? Or a number you can call. I never

How do I appeal Ebay decision that I received a product that I did not. I put in dispute as never received item and item showed was never dropped off at shipper. When eBay reached out to seller they got a tracking number update my order and closed it saying it was delivered. However the tracking number posted A.) shows was delivered to wrong city same state (Texas) but no where near me.  And B) was delivered FOUR days BEFORE I even ordered it!

Message 1 of 2
latest reply
1 REPLY 1

Anyone know how to appeal a clearly incorrect decision by ebay? Or a number you can call. I never

To contact customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

 

That delivery date should clinch it.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 2
latest reply