10-21-2021 11:11 AM
How do I appeal Ebay decision that I received a product that I did not. I put in dispute as never received item and item showed was never dropped off at shipper. When eBay reached out to seller they got a tracking number update my order and closed it saying it was delivered. However the tracking number posted A.) shows was delivered to wrong city same state (Texas) but no where near me. And B) was delivered FOUR days BEFORE I even ordered it!
10-21-2021 11:25 AM
To contact customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
That delivery date should clinch it.
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