09-06-2023 10:28 AM
When listing the item I used one box but once I started putting the item in the box easily started ripping so I had to use a new one. The problem is the new box is different dimensions from the lable. My buyer is waiting for me to ship it but I can’t because the box doesn’t match the label. Is there any way to change the dimensions after a lable was made?
09-06-2023 10:52 AM
Yes, after clicking the option to Purchase a label, just change the dimensions in the appropriate fields on the Ship your order page.
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