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Any Way to Receive Feedback after 60 days

Just contacted by a buyer who bought a Nikon camera. He wants to leave positive feedback but has been dealing with a family health emergency and was not able to leave feedback until now. I've tried the automated help and ended up in an endless loop into nothing to do with my question. Any real help would be greatly appreciated. 

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Any Way to Receive Feedback after 60 days

I'm afraid but the limit is 60 days. 

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