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Address change by buyer for shipping

A buyer has purchased one of my items but prior to shipping has asked that I ship to a different address since the item is a gift.  I edited the address for the shipping label but editing did not allow a change to the zip code.  What can I do?

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Address change by buyer for shipping

The buyer should have changed the SHIP TO address when s/he was in ebay Checkout.  What you can do now is file a cancellation with Problem with buyer's address.  That will avoid a defect on your account.  Relist the item.  Send the buyer the new item number, and tell the buyer to click CHANGE when s/he sees the SHIP TO address in ebay Checkout.  Then the buyer needs to repay.

disneyshopper
Volunteer Community Member

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