12-11-2021 11:02 PM
My account was restricted recently for NO REASON AT ALL. I have called eBay’s “support agents” more than 10 times in the past 3 weeks trying to figure out why my account was restricted. NOBODY knows why my account was restricted and no one with support can even help me! Not only that, they’re holding $900 from me!! What’s going on!
12-12-2021 07:11 AM
Since you can't call customer service, I wonder who you have been talking to.
Try requesting a call from CS here - use the link and instructions on this page to work through the automated assistant to get a call back -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
12-12-2021 08:48 AM
I have called customer service more than 10 times. They never know how to help me. I keep calling back after 72 hours passes because they always tell me “we have escalated this matter to someone who can reinstate your account and it should be resolved after 72 hours.” Every time they tell me this! This has been every three days for 3 weeks! I don’t know what to do anymore. I still keep calling every 72 hours but it doesn’t seem worth it anymore. I have done everything to ensure my account is clean and verified.
12-12-2021 09:04 AM
Then I would try to contact customer service by posting a private message on twitter or facebook, and ask if they can help you get an answer. www.facebook.com/ebay www.twitter.com/ebay
12-12-2021 08:44 PM
Thanks for your advice, I’ll try my best.
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