cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Account Verification

So, I received this little nugget:

Thank you for your prompt response to our request to verify account information. Regrettably, we need to inform you that we were not able to complete verification with the Lili statement you provided. 

In order to complete our verification process, we are asking you to provide a bank statement. Your bank statement will be used to validate the identity information you provided previously. Until you provide us with this documentation, your payouts are on hold. Please ensure the Account details on the bank statement match with eBay account.

 

I sent everything that was requested. Even the support person on the phone said it seemed ok. The issue it seems is "online" banks. I chose Lili for a variety of reasons and have been using it (after passing the Managed Payments nonsense) for months. Now it is a problem? Nobody can point to any change in policy, or a list of "approved" banks. Of course my payouts are frozen until this is resolved. Over 20 year member btw. Anyone else having similar issues? I am close to shutting this whole thing down. So tired of the endless trouble trying to maintain a seller account.

Message 1 of 2
latest reply
1 BEST ANSWER

Accepted Solutions

Account Verification

1 REPLY 1

Account Verification

@colerb 

 

You may get more help on the Payments board -

 

https://community.ebay.com/t5/Payments/bd-p/payments-db

Message 2 of 2
latest reply