09-19-2022 04:31 PM
Hello,
I created an Ebay account about a month ago to sell all of my old camera gear. I have about $4000 available funds but my payouts are on hold because my account is restricted. I read somewhere that Ebay usually sends you an email explaining why the account was restricted and what you need to do to get it reinstated but I haven't got any Ebay messages or Emails from Ebay. It's been about 20 days since my last sale. Is this normal? Am I supposed to reachout to ebay somehow? Or should I just keep waiting?
Thanks,
09-20-2022 10:56 AM
You can contact eBay Customer Support by following this link to the bottom and select "agent" to have them call you or you can use live chat:
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
You can also reach them on Facebook: https://www.facebook.com/eBayForBusiness/
You can also reach them on Twitter: https://twitter.com/askebay?lang=en
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.