Accessing account outside of the US without access to primary phone

[sankaransundara0]

I am out of the country and dont have access to text on my phone. I am not able to receive security codes to my phone to be able to sign in to my account. What are my options? I am not even able to get to the point of talking to a real person on chat.

I get this message:

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Verify it's you

It looks like you signed in from a different computer. We’ll need to confirm your identity. Call us at 1-866-303-3229 and mention security code xxxxxxxxxxxxx.

We're available 24 hours a day, 7 days a week.

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But I am not able to make international calls at this time unfortunately.

[shipscript]

@sankaransundara0

There are some instances where a member can not contact support without signing in. If you are unable to sign in and are stuck on a page like that, here is how to get around the sign-in:

Account - login help