Selling
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 922 Views
  • 0 replies
  • 22 helpful

Ebay fee more than 13.25% for a trading card?

Hi everyone, I'm new to selling trading cards on ebay and was wondering if someone could help me understand the transaction fee. I was expecting a 13.25% for selling this card, but it's more like 22%. What am I missing? Thanks in advance! 

Screenshot_20240502_191013_eBay.jpg

Refund For Broken AirPods

The AirPods are defected. The right air pod has no sound. I want my forty dollars refunded. This device should not have been advertised on market because it is a damaged product. Tracking number is, https://www.ebay.com/vod/FetchOrderDetails?itemId=2...

Ebay violates its own Seller Protection policies. Won't remove feedback left due to shipper delay.

Ebay Seller Protection policy states regarding "Events outside your control" that if "An item arrived late but tracking show that shipped on time" then "We will automatically adjust your late shipment rate and remove negative or neutral feedback when...

Being charged AD (Promo) Fees when sending an offer to buyer.

Hello, I would like to know why eBay is charging me an Ad (promo) fee on an item that was sold when the item sold was because of an offer made to the buyer. aka using that option to send offers to eligible listings. It's not consistent, sometimes I g...

Resolved! Just your honest opinion, please?

Family member saw a Youtube eBay show. Seller said he never leaves description for items unless it has a defect. Because 8 out of 10 buyers do not read description and only look at a couple photos. Would you as a seller agree with this?We would just ...

Resolved! How many of ebay sellers like using EIS and do you find it worthy of using?

Hi1 I have read and seen stories on here about selling internationally. I am able to use EIS if I want to, but I'm not sure if it is something I should do? We are downsizing our belongings and getting ready to list many things. Before I do, I wanted ...

Ebay up to no good again.

I recently read a post where a seller achieved top rated sellers status and his sales suddenly and suspiciously tanked.I was recently promoted from "rockstar" to "super star" status in the ebay community.Yesterday I had a zero sales day.I can't help ...

User avatar by Superstar
  • 1166 Views
  • 34 replies
  • 6 helpful

What happens if you decline a buyer's request to cancel an order?

A buyer won an auction and requested to cancel the order after the auction ended. I noticed my options for response was to either 'accept' or 'decline'. What happens if you decline and ship the order? Just curious.

User avatar by Adventurer
  • 10650 Views
  • 30 replies
  • 0 helpful
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