Selling

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Farewell free returns

So one of my main accounts still had free returns set up, I just decided to change it to “buyer pays” for remorse returns. I’m wondering how this will affect my sales. I checked in my last 90 day period that I had about 100 returns and 75% of them we...

I collect and sell antique bottles. eBays AI bots can't tell if we are selling alcohol or medicine.

Because I listed a case gin bottle (that is a shape) with a description of its embossing a Full Man (vs. Half Man), their AI bots determined I was trying to sell gin and violating their policy. Today they found a Daltons Sarsaparilla bottle that stil...

Back to Selling on Ebay

Hello Community. After years of inactivity on Ebay, I decided to come back. I love selling and Ebay always been good. I am doing okey for now. I had an issue with a customer but yep,,refunded and I will be blocking him from my shop ones I get my item...

Resolved! Shipping baseball cards

I'd like to ship a baseball card using an ebay standard envelope so the postage will be cheap for the buyer. If the card will be in a penny sleeve and a semi-rigid holder, what type of envelope should I use? Is a 5 x 7 inch bubble mailer possible? I'...

Resolved! Doing the right thing and people still aren't satisified Grrrrr

I was selling a toy truck. We have all been there and I couldn't find it. I ordered a nicer truck from another seller and had it sent to my buyer. Now the buyer gets a nicer truck arriving on time and I lost money on the deal. Since I couldn' t use t...

Resolved! Counterfeit Items & EBay Protecting Sellers NOT Buyers/Victim

I’ve recently experienced my first counterfeit item purchase from a massive eBay seller. This was a total of 7 auctions (3 orders). At this point in time I’ve received 6/6 items and all are counterfeit. These were auctions for a single items that end...

pausing account

My husband has terminal cancer. I need to remove all listings

Buyer package not delivered. Possibly stolen

Is seller responsible for refund if buyers package was stolen of their porch? Item tracking shows delivered. Buyer claims he never received . Any tips??

Buyer wants refund after package shipped

I sold a sewing machine after accepting a buyer's offer they sent yesterday. The payment went through and I shipped out the sewing machine this morning. It was a heavy package and was shipped by FedEx. I had FedEx Ground Economy as a shipping option ...

selling and dealing with buyer

Hello everyone. I hope someone can give me some advice. On 12-10-2025, a buyer purchased an item from my listing. The buyer already paid for the item BUT the buyer didn't leave a name for the item that I need to make. So, since 12-10-25 and until now...

MC011 Restriction

Received MC011 restriction one week ago. 25-year seller. 100% positive feedback. No cases. No judgements against me. No returns in years. No issues. Selling lots of items around the holidays and then get the notice and payouts are suspended and can't...

Bulk Edit "Item Description" Glitches (or character limit change?)

For a decade now, I have been putting up a few hundred single card trading auctions at the end of each year, each starting at $1. In the bulk listing tool, it has always been easy (until today) to use Bulk Edit>Item Description>Change to and then I j...

Require Immediate Payment

I am entering a lot of listing drafts using the eBay app. They are all Buy it Now. I noticed that under the Payments section the "Require Immediate Payment" is turned off. I see no way to turn it on. Is there a way to set preferences to require all l...

EBAY DOES NOT CARE ABOUT THE SELLERS

Ebay does not back their sellers my case from oct 30th buyer bought a item from me and the item was stolen from his front step so of course buyer wanted me to refund his money I feel it should not be my fault if the item was stolen. ebay told me I do...

Invoices

I'm on Ebay from 2021 and it's the first time I'm inable to send invoices or total invoices. The Ebay agents are inable to fix the problem or to give me a resonable answer. They are telling me that they will send a invoice automatically, but the buye...